Returns & Exchanges
At Muk Barcelona, we offer a 30-day return policy on all electronic devices to ensure you are completely satisfied with your tech experience. All items must be returned in their original packaging with all accessories included to qualify for a full refund.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive your RMA number.
Secure Packaging
Place the electronic device back in its original box with all cables and manuals, ensuring it is padded safely for transit.
Ship the Item
Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our technicians verify the device's condition, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing